Legal

Privacy Statement

Effective Date: August 9, 2025

Trend Start Digital is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website, products, and services.

Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Contact details (email, phone number, mailing address)
  • Company or organization name
  • Billing and payment information

b. Technical Data

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and other analytics

c. Project and Service Data

  • Requirements or specifications provided by clients
  • Files, images, or documents uploaded for project purposes

How We Collect Your Information

  • Directly: Through contact forms, email inquiries, and project onboarding
  • Automatically: Via cookies, analytics tools, and server logs
  • From Third Parties: Through referrals, partners, or publicly available sources

How We Use Your Information

We use your data to:

  • Provide and manage our services
  • Process transactions and invoices
  • Communicate updates, proposals, and project status
  • Improve our website and offerings
  • Comply with legal obligations

We will never sell or rent your personal information.

Legal Bases for Processing

  • Consent – You have given permission to process your data
  • Contract – Processing is necessary to fulfill our agreement
  • Legal Obligation – To comply with applicable laws
  • Legitimate Interests – For business improvement and security

Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Improve website functionality
  • Personalize user experience
  • Analyze traffic trends

You can manage cookies in your browser settings.

Sharing and Disclosure

We may share your data with:

  • Service Providers – For hosting, analytics, payment processing, and communications
  • Legal Authorities – When required by law or legal requests
  • Business Transfers – In mergers, acquisitions, or asset sales

All partners are bound by confidentiality and data protection agreements.

Data Retention

We retain your data only for as long as necessary to:

  • Fulfill the purposes stated in this policy
  • Comply with legal obligations
  • Resolve disputes

Your Rights

Under Philippine law, and other applicable laws, you have the right to:

  • Access your data
  • Correct or update your data
  • Request deletion (“right to be forgotten”)
  • Withdraw consent
  • Object to processing
  • Request data portability

Contact us at hello@trendstartdigital.com to exercise your rights.

Data Security

We implement appropriate technical, organizational, and physical measures to protect your data from unauthorized access, use, or disclosure.

Cross-Border Data Transfers

Your data may be processed in countries outside the Philippines. We ensure such transfers comply with applicable laws and safeguards such as contractual clauses or recognized certifications.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Compliance Note: Trend Start Digital adheres to the “compliance by capacity” principle encouraged by the National Privacy Commission (NPC) of the Philippines. This means we implement reasonable and appropriate measures for data protection based on our size, nature, and complexity of operations.